*,:after,:before{box-sizing:border-box;margin:0;padding:0}:root{--primary-color:#e74c3c;--primary-hover:#c0392b;--text-color:#333333;--light-text:#6b7280;--background-color:#ffffff;--light-bg:#f9fafb;--border-color:#e5e7eb;--shadow-color:rgba(0,0,0,0.1);--border-radius:12px;--transition:all 0.2s ease;--font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif}.chat-widget{width:380px;height:620px;background-color:var(--background-color);border-radius:var(--border-radius);box-shadow:0 4px 20px var(--shadow-color);display:flex;flex-direction:column;overflow:hidden;position:fixed;bottom:90px;right:20px;z-index:1000;transform-origin:bottom right;animation:slideUp .4s cubic-bezier(.16,1,.3,1)}.chat-widget.chat-open{animation:popIn .5s cubic-bezier(.16,1,.3,1);display:flex}.chat-widget.chat-hidden{display:none}.chat-header{background-color:var(--primary-color);padding:12px 16px;justify-content:space-between;color:white}.chat-header,.header-content{display:flex;align-items:center}.header-content{gap:12px}.avatar{width:36px;height:36px;background-color:rgba(255,255,255,.2);border-radius:50%;display:flex;align-items:center;justify-content:center;overflow:hidden}.avatar-img,.bot-avatar-img{width:100%;height:100%;object-fit:cover}.avatar-text{color:white;font-weight:600;font-size:16px;font-family:"SF Pro Display",var(--font-family)}.header-text{display:flex;flex-direction:column}.header-title{font-size:16px;font-weight:600}.header-status{font-size:12px;opacity:.8}.header-actions{display:flex;gap:8px}.icon-button{background:none;border:none;color:white;cursor:pointer;padding:6px;border-radius:50%;transition:var(--transition);display:flex;align-items:center;justify-content:center}.icon-button:hover{background-color:rgba(255,255,255,.1)}.quick-links{padding:10px;display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.quick-link-button{display:flex;align-items:center;gap:6px;padding:8px 10px;background-color:white;border:1px solid var(--border-color);border-radius:16px;cursor:pointer;transition:var(--transition);font-size:12px;color:var(--text-color);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.quick-link-button:hover{background-color:#f8f8f8;border-color:#d1d5db;box-shadow:0 2px 4px rgba(0,0,0,.05);transform:translateY(-2px)}.quick-link-icon{font-size:14px;flex-shrink:0;display:flex;align-items:center;justify-content:center;width:18px;height:18px}.chat-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background-color:var(--light-bg)}.message{display:flex;gap:8px;max-width:85%;animation:slideIn .3s ease-out}.message.bot{align-self:flex-start}.message.user{align-self:flex-end;flex-direction:row-reverse}.bot-avatar{width:28px;height:28px;background-color:var(--primary-color);border-radius:50%;display:flex;align-items:center;justify-content:center;color:white;font-size:12px;font-weight:600;flex-shrink:0;overflow:hidden}.bot-avatar-text{font-family:"SF Pro Display",var(--font-family);font-size:12px}.message-content{padding:10px 14px;background-color:white;border-radius:14px;box-shadow:0 1px 2px var(--shadow-color);font-size:14px;line-height:1.5}.message.user .message-content{background-color:var(--primary-color);color:white}.message-content a{color:inherit;text-decoration:underline}.message-content br{display:block;content:"";margin-top:8px}.typing-indicator{display:flex;gap:4px;padding:12px 16px;background-color:white;border-radius:16px;box-shadow:0 1px 2px var(--shadow-color);align-items:center;width:fit-content}.typing-indicator span{width:4px;height:4px;background-color:var(--primary-color);border-radius:50%;animation:typing 1s ease-in-out infinite}.typing-indicator span:first-child{animation-delay:.1s}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.3s}@keyframes typing{0%,to{transform:translateY(0)}50%{transform:translateY(-4px)}}.chat-footer{padding:12px;border-top:1px solid var(--border-color);background-color:white}.input-container{display:flex;gap:8px;background-color:var(--light-bg);border-radius:20px;padding:6px 12px;border:1px solid var(--border-color);margin-bottom:8px}.input-container input{flex:1;border:none;outline:none;background:none;font-size:14px;padding:6px 0;font-family:var(--font-family)}.input-container input::placeholder{color:#9ca3af}.send-button{background:none;border:none;color:var(--primary-color);cursor:pointer;padding:4px;display:flex;align-items:center;justify-content:center;transition:var(--transition)}.send-button:hover:not(:disabled){transform:scale(1.1)}.send-button:disabled{color:#9ca3af;cursor:not-allowed}.pdf-upload{margin-bottom:8px}.pdf-upload-label{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--primary-color);cursor:pointer;padding:4px 8px;border-radius:4px;transition:var(--transition)}.pdf-upload-label:hover{background-color:rgba(231,76,60,.1)}.disclaimer{text-align:center;font-size:11px;color:var(--light-text)}.chat-toggle-container{position:fixed;bottom:20px;right:20px;display:flex;flex-direction:column;align-items:flex-end;gap:12px;z-index:999}.chat-bubble{background-color:white;padding:12px 16px;border-radius:16px;box-shadow:0 4px 12px var(--shadow-color);font-size:14px;max-width:200px;position:relative;animation:fadeInUp .5s ease-out;margin-bottom:8px}.chat-bubble:after{content:"";position:absolute;bottom:-6px;right:24px;width:12px;height:12px;background-color:white;transform:rotate(45deg)}.chat-toggle-btn{width:56px;height:56px;border-radius:50%;background-color:var(--primary-color);color:white;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 12px var(--shadow-color);z-index:998;transition:transform .3s cubic-bezier(.16,1,.3,1),background-color .3s ease;position:relative}.chat-toggle-btn:hover{transform:scale(1.1) rotate(5deg);background-color:var(--primary-hover)}.chat-toggle-icon{position:relative;z-index:2}.chat-toggle-pulse{position:absolute;width:100%;height:100%;border-radius:50%;background-color:var(--primary-color);opacity:.6;z-index:1;animation:pulse 2s infinite}@keyframes slideIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px) scale(.9)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes popIn{0%{opacity:0;transform:scale(.8)}40%{transform:scale(1.05)}60%{transform:scale(.98)}to{opacity:1;transform:scale(1)}}@keyframes fadeInUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes pulse{0%{transform:scale(1);opacity:.6}70%{transform:scale(1.2);opacity:0}to{transform:scale(1.2);opacity:0}}@media (max-width:480px){.chat-widget{width:100%;height:100%;bottom:0;right:0;border-radius:0}.quick-links{grid-template-columns:repeat(2,1fr)}.chat-toggle-container{bottom:16px;right:16px}.chat-bubble{font-size:13px;max-width:180px}.message{max-width:90%}}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:var(--light-bg)}.chat-messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:#9ca3af}